Chip Conley Quotes

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Chip Conley

Profession : Businessman

Birth : October 31, 1960

The companies we admire are like the people we admire: resilient, authentic, personable, collaborative, ambitious, and humble.

Chip Conley

Daniel Goleman has proven that two-thirds of the success in business is based upon our Emotional Intelligence as opposed to our IQ or our level of experience. As we look for the next crop of future CEOs, maybe it's time for America's corporations to start interviewing grads from the psychology master's programs rather than the M.B.A. programs.

Chip Conley

Companies and leaders are role models - not just with the business community - but in the broader world.

Chip Conley

Someone could be amazing at what they do, but if you don't like them, why bother hiring them?

Chip Conley

If an employee told you he had the flu, you'd send him home. If an employee told you he was feeling anxious, you'd probably tell him to get back to work. But the emotion is just as contagious as a flu virus.

Chip Conley

We're all human. It's the most important, neglected fact in business.

Chip Conley

Bali is one of my favorite places in the world. In one of my past lives, I believe I was living on the island of Bali.

Chip Conley

My life is scattered and busy. I think of my home as a resort. When I step through the door, I feel relaxed. I almost feel like I've taken a vacation.

Chip Conley

I don't know about you, but I've saved cards that old high school flames wrote me as well as those that employees have written me over the years. The power of genuine, customized appreciation will never lose its value, even in a gloomy economy... in fact, it's probably what we're all thirsty for in this desert of a depression.

Chip Conley

Isn't it ironic that pay, perks, and benefits all cost your company at the bottom line, but authentic recognition, especially when it's most unexpected, costs very little and gives the most impressive return on investment?

Chip Conley