Doug McMillon Quotes

Doug McMillon

Profession : Businessman

Birth : October 17, 1966

I think one of the keys is to celebrate intelligent failures and when things don't work, learn from those. Celebrate learning more than we celebrate the failure itself.

Doug McMillon

When I joined Walmart, I just had a team mindset, but I look back on it now, and I realize some of those early jobs I had, I was trying to help other people and rally the team. It ended up people started looking at me as a leader.

Doug McMillon

We want to use innovation to be the most productive retail store in the industry.

Doug McMillon

Deciding to listen with open ears and an open heart brings us together. We need to seek to really understand each other. We need to demonstrate empathy. If we can make these individual connections, we can strengthen our communities and nation.

Doug McMillon

Hurricane Katrina touched our customers, communities we serve, and our associates in a profound way.

Doug McMillon

Like people, when companies work to foster a culture of collaboration, communication becomes second nature.

Doug McMillon

Our country frequently seems more divided than ever on how to approach everything from climate change to the economy. I think the path to understanding begins with honest, open conversations.

Doug McMillon

If the consumer generally feels like they are going to have a job... access to money... we will see them spend that.

Doug McMillon

Technology is fundamentally changing what it means to work - and the retail industry is no exception.

Doug McMillon

We simply won't be here if we don't take care of the very things that allow us to exist: our associates, customers, suppliers and the planet. That's not up for debate.

Doug McMillon

Shipping packages one at a time is not only wasteful and environmentally unsustainable, it isn't cost-effective.

Doug McMillon

Customer satisfaction has always been the number one goal for retailers, and in the future, customers will be more empowered than ever to drive the change they want, as they get more control over their shopping experience.

Doug McMillon

Technology - the Internet, mobile and analytics - is being used to do anything and everything a customer doesn't want to.

Doug McMillon

Customers want to explore. But they need to have easy access to items they choose to use all the time. The historic trade-off between price and service has been altered by technology and customers expect to save time and enjoy the experience while saving money.

Doug McMillon

Walmart is not arrogant. We could go away at any minute. I think most of us act that way every day. If you're not willing to fail - and we are failing at some things - you're going to go away.

Doug McMillon

Retailers come and go.

Doug McMillon

Getting the job you want always starts with excelling at the one you have.

Doug McMillon

The best leaders lead through influence and collaboration,regardless of their title.

Doug McMillon

Look around at things that just aren't getting done. Maybe there's a project you could tackle. Maybe there's an issue that always gets back-burnered for other priorities. Challenge yourself to take on those difficult assignments. They're learning opportunities, and you have a chance to change something for the better.

Doug McMillon

Businesses grow and they don't change enough and they decline over time. Retailers do that on a bit of a faster cycle.

Doug McMillon