Sam Walton Quotes

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Sam Walton

Profession : Businessman

Birth : March 29, 1918

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Sam Walton

If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.

Sam Walton

Swim upstream. Go the other way. Ignore the conventional wisdom.

Sam Walton

The key to success is to get out into the store and listen to what the associates have to say.

Sam Walton

If everybody is doing it one way, there's a good chance you can find your niche by going exactly in the opposite direction.

Sam Walton

High expectations are the key to everything.

Sam Walton

I learned early on that one of the secrets of campus leadership was the simplest thing of all: speak to people coming down the sidewalk before they speak to you. I would always look ahead and speak to the person coming toward me. If I knew them I would call them by name, but even if I didn't I would still speak to them.

Sam Walton

Celebrate your successes. Find some humor in your failures.

Sam Walton

All of us profit from being corrected - if we're corrected in a positive way.

Sam Walton

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

Sam Walton

We're all working together; that's the secret.

Sam Walton

Control your expenses better than your competition. This is where you can always find the competitive advantage.

Sam Walton

The way management treats associates is exactly how the associates will treat the customers.

Sam Walton

Give ordinary folk the chance to buy the same things as rich people.

Sam Walton

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Sam Walton

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune.

Sam Walton

Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.

Sam Walton

Appreciate everything your associates do for the business.

Sam Walton

One person seeking glory doesn't accomplish very much.

Sam Walton

We let folks know we're interested in them and that they're vital to us. cause they are.

Sam Walton